Grievance Redressal

In the present scenario of competitive insurance market, excellence in customer service is the most important tool for sustained business growth. Customer complaints are part of the business life of any corporate body. As a service organization, customer service and customer satisfaction should be the prime concern of any concern. The company believes that providing prompt and efficient service is essential not only to attract new customers, but also to retain existing ones. Our Grievance Redressal policy aims at minimizing instances of customer complaints and grievances through proper service delivery and review mechanism and to ensure prompt reprisal of customer complaints and grievances. The review mechanism should help in identifying shortcomings in product features and service delivery.

 
 
 
   
 
 
 
 
 
 
 
 
 
Insurance is a subject matter of solicitation -- Our License No.IRDA/DB 486 /2010
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